市场营销部作为公司核心部门往往决定着企业的命运。而市场推广员也好,销售人员也好不是你仅凭借“三寸不烂之舌”就可以打出一番市场,而老板更注重的也是你的销售理念和你的推广策略。而在外企工作的“白骨精”无论你是面对外籍客户,还是你的外籍上司,你都必须学会正确表达你的想法,而掌握一些语言上的技巧不仅增加你的营销成功率,同时博得你上司的赏识,掌握先机,睥睨商界。
The new sales manager was sent to bring the company out of the red. (这位新的销售经理被派来把公司从赤字中拯救出来.)
《白领英语900句》:中国人喜欢红色, 所以股市大涨时盘面上都是红通通的一片. 不过欧美国家对红色的认知则大不相同, 红色就表示亏损, 赤字. 像之前提到的 bottom line 如果是用红笔写的, 那就是表示公司整体上来说是赔钱的. 相反的如果是用黑笔写的, 则表示是赚钱的. 所以我们常可以听到 in the red 或是 in the black 这样的讲法,。其实就是指公司赚不赚钱. 当然,我们也可以用最简单的讲法, lose money 和 make money 或是形容词 unprofitable 和 profitable来表示赔钱或赚钱。例如这家公司是赚钱的, 你可以说, "This company is in the black.", "The company is making money." 或是 "The company is profitable." 都可以。讲到这个 profitable 让我不得不提醒大家 non- profit 这个字, 因为常常有人会搞错. Non-profit 这个字指的并不是说不赚钱的, 而是说「非营利性质的」, 例如像消费者文教基金会我们就可以说他是一个 non-profit organization, 非营利机构, 这种组织就不是以赚钱为目的. 但 nonprofitable的话则是指不赚钱的就等于 unprofitable 或是 non-profit-making.
There is a good market for these articles. 这些商品畅销。
《白领英语900句》:关于商品是否畅销可以有如下几种表达:There is a poor market for these articles. 这些商品滞销。There is no market for these articles. 这些商品无销路。相关词有:“salable 畅销的、 popular有销路的、find a market 销售市场、selling line销售链、 trial sale, test sale, test market 试销、salable goods 畅销货、popular goods 快货
We have a pamphlet in English. (我们有英文的小册子。)
《白领英语900句》:具体的物品通常比口头描述更有说服力。当客户听到你说“We have a pamphlet in English.”(我们又英文的小册子。)或 “Please take this as a sample” (请将这个拿去当样品。)时,一定会兴趣大增,进而问你许多和产品有关的问题。如果你平时资料收集得全面,便能又问必答。这在商务沟通上是非常有利的。
Perhaps you’d like this.(我想你会喜欢的。)
《白领英语900句》向客人推销商品是商业界人士必然的行为,但是给予对方诚意的推销才是是成功的方式。碰到外国客人也不必奖章,记得适当的措辞和用法,应该可以顺利做成生意。其中,“Perhaps you’d like this.” “How about this ?” 以及 “I would buy this if I were you.”等既简单又实用。
It’s going to be the pride……(这将是……的骄傲) 《白领英语900句》“研究购买动机,掌握市场趋势”是一个优秀的销售员的基本素质。把新产品介绍给客户,首先必须了解对方的购买动机(motivation),而后再据其动机行游说之能事,譬如基于对方要求优于现有产品的动机,可说 “It’s going to be the pride of our country.”抓住对方比较品质的心理,则用 “We have been testing this product and found our product is more average than the other brands…” 等等。能命中对方要害就成功再望了。
They talked over at great length the matter of how to increase the sale of your products.
他们详细地讨论了怎样增加你方产品的销售。
How about attaching a discount coupon?(附上优惠券如何?)
《白领英语900句》:优惠券是很多商家的一个促销形式,也是吸引顾客的一个重要因素。除此之外还有attach a lottery ticket(附上抽奖拳)
无限扩展
Boss words:
1. According to your estimate, what is the maximum annual turnover you could fulfill? (据你估计,你能完成的最大年销售量是多少呢?)
2. Does anyone have any good suggestions for next month’s promotion?(对于下个月的促销,各位有什么好的建议?)
3. I doubt the effectiveness of that.(这个办法从效果上看值得怀疑。)
4. Excuse me ,But on what is your research based?(抱歉。你们的研究依据是什么?)
5. According to the report, your team did not do well last month, Justin. The sales volumes were down by 26% in comparison with the same period last year. Can you explain this? ( Justin,根据报表,你们的小组上个月业绩不怎么好。跟去年同期相比,业绩下滑了26%.这怎么解释?)
Salesman words:
1. According to our experience, these handicrafts can find a ready market in Japan.(根据我们的经验,这些手工艺品在日本销路很好。)
2. We are trying to find a market for this article. (我们正在努力为此项商品找销路。)
3. The market situation is not known to us. We can discuss further details when we have a thorough knowledge of the marketing possibilities of our products. (我们还不了解市场情况。等你们全面了解我们产品销售可能性之后,我们再进一步细谈。)
4. Our market still has great potential. (我们的市场仍有很大潜力。)
5. Our team has worked on a special project to estimate the market size of our new product. According to our research, many of the young people find it an attractive item that they would like to purchase. (我们这一组所作的专项计划是评估公司新产品的规模。根据我们的研究,许多年轻人觉得这是一种会引起他们购买欲望的商品。)
实战对话:
Boss: So Jenny, do you have a marketing plan for our new ice-cream sandwich?(Jenny,你对我们新的冰激凌三明治有什么营销计划吗?)
Salesman: Yes I do. After going through our S.W.O.T. process, What we’re in good of our main strengths are the quality of our ice- cream, and a good market for the novelty of a choice of flavors.(是的我有。经过 SWOT分析,我认为我们的经营状况很好。我们的主要优势之一是我们冰激凌的质量和创新的口味在市场上有很大商机。
Boss: I assume we don’t need to worry about creating a need ,the summer almost here.(我想夏季就要来临,我们不用再为创造需求而担心。)
Salesman: Right. As for the marketing mix, we’ll package it in gold foil with dark brown lettering to simulate chocolate, and price it 20% higher than our chocolate- covered ice- cream bar. It’ll be introduced in selected places across the country starting next month. The main promotion will be through advertising, We haven’t finalized our ads yet, so I’ll have to let you know. Can we meet again the beginning of next week? (对。至于营销组合,我们要用像巧克力一样的深褐色字母的金箔纸来包装它,仿造巧克力,比我们的巧克力脆皮冰激凌贵20%。下个月将要再全国有选择地投放市场。主要通过广告促销的策略。我们还没有最终决定我们的广告,因此我还要通知你。我们下周初能见一下面吗?
Boss: Sure. Let me check ... how about Tuesday morning at 10:30?(当然可以。让我看一下……星期二早上10:30怎么样?)
Salesman: Uh, let’s see ... okay with me.(恩……好的)
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